Shipping Policy

Business Days

Our business days operate from Monday to Saturday, excluding weekends and public holidays. Orders placed during weekends or public holidays will be processed on the next available business day.

Shipment Origins

We proudly offer shipping services within the United States. Our reliable logistics network ensures that your packages are processed efficiently and delivered in a timely manner.

Processing Time

We have a processing time of 0-2 business days for all orders. This means that once you place an order, we will take 0-2 business days to process and ship your order.

Shipping Time

USA shipping typically takes 3-7 business days. We work with reputable carriers to ensure your order arrives safely and on schedule.

Shipping Fee

To ensure efficient and cost-effective delivery, we charge a nominal shipping fee. For USA shipping, the fee is $9.99. We continually strive to keep shipping costs as low as possible while ensuring your order reaches you in a timely manner.

Shipping Damage

We take utmost care in packaging our products to ensure they reach you in perfect condition. However, if you receive a damaged product, please contact us at assist@gatibo.com within 24 hours of receipt. We will work closely with you to resolve the issue promptly.

Lost Shipments

If your order has not arrived within the estimated shipping time, please contact us at assist@gatibo.com. We will collaborate with the carrier to locate your shipment and ensure it is delivered to you as soon as possible.

International Shipments

Please be aware that international shipments may be subject to import duties and taxes imposed by the destination country. These charges are the responsibility of the recipient, and we have no control over them. Customs policies vary widely from country to country, so we recommend contacting your local customs office for further information.

If you have any questions or concerns regarding our shipping policies, please do not hesitate to reach out to us at assist@gatibo.com. We are here to assist you in any way we can.